Mantra on Queen Brisbane 4 stars

Customer review rating (ALL Rating) 3.7/5 598 reviews

Mantra on Queen Brisbane - Image 1
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Mantra on Queen Brisbane - Image 4
570 Queen Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include a 24 hour reception, WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Joinable bed(s)

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Telephone
Fax +61 7 3236 9637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  598 reviews

TripAdvisor Rating  3.5/5  1,428 reviews

Decent stay. could have been better.

Customer review rating 3.0/5

Mannie Business - Confirmed reviews ALL

No restaurant which is disappointing for this level of a hotel. There is food options outside which is good but if it rains or you want to get something late at night, it is not ideal. The TV channels did not work. The room itself was good. it was clean and comfortable. Staff were friendly.

Dear MANUJA W., Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Violet

Cockroaches in bathroom

Customer review rating 1.0/5

Carli Business - Confirmed reviews ALL

I arrived at the hotel quite late. I had not found the parking in the rear lane and ended up paying $88 (!!!) for parking overnight at the closest parking station a couple of doors down. But the main issue for me was that I barely slept.... I spent half the night convinced I would have cockroaches in the bed after finding 2 massive cockroaches and 2 smaller cockroaches in the bathroom during the night. One ran out of the bathroom and the main room into the hallway and i tried to block the massive gap under the door with towels. I advised reception when I checked out in the morning and was told they would have sprayed the room with bug spray if I'd called them. I suspect the hotel needs a complete professional pest spray, not one room with a can of mortein. Overall the room was very tired, blankets and furniture smelled very stale.

Well located, great friendly service.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

First place I’ve stayed in a long time where the bed isn’t hard as a plank. Very comfortable.

Dear Joanne, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will also pass along your positive comments to our team member on shift. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloe

Good location, comfortable

Customer review rating 3.5/5

Rosie Business - Confirmed reviews ALL

It was a Good stay however my team and I would have very much appreciated the ability to get a coffee downstairs and breakfast together.

Dear Rosie, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your feedback on the status of the room and the implementation of a coffee station. We will make sure that we follow up on your mentioned concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leilani (Reception)

No bar or restaurant

Customer review rating 2.5/5

Tony F. Solo - Confirmed reviews ALL

Staff were great, very helpful and knowledgeable, however motel had no bar or restaurant, and I was charged for parking (which I wasn't made aware of on website).

Dear Anthony, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry to hear about your feedback with carparking, we are in contact with our marketing team on trying to make the section with our carparking information more visible on the website. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe

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Other web-users rate our hotel

  • 275 reviews 6.9/10 Location
  • 427 reviews 5.6/10 Room
  • 297 reviews 7.7/10 Service
  • 10 reviews 5.2/10 WiFi
  • 191 reviews 4/10 Cleanliness
  • 147 reviews 4.7/10 Comfort
  • 93 reviews 3/10 Amenities
  • 92 reviews 2.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.